Parking Customer Experience Associate

SP+; United States; On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Paid time off

Job summary

SP+, a Metropolis Company, leads the real-world AI space with checkout-free parking powered by computer vision. The Customer Service Representative will ensure top-tier service, help maintain entrances and exits, and support the maintenance team in keeping common areas clean.

This role requires friendly, professional conduct and the ability to handle payments on automated systems. You will work at a location in Philadelphia, PA, delivering a seamless and efficient parking experience for

Qualifications

• Education: High School Diploma or equivalent.
• Experience: Experience with automated parking access control hardware and software or high tech aptitude.
• Availability for special shifts, including 2nd/3rd shifts and weekends.

Responsibilities

• Ensure customers have a seamless parking experience and facilitate flow of traffic.
• Assist customers with payments to automated revenue control equipment.
• Deliver exceptional client and customer experiences.
• Assist in day-to-day management of the location.

Skills

Customer service

Communication

Cash handling

Problem solving

Multi-tasking

Teamwork

Flexible schedule

English proficiency

Education

High School Diploma

Tools

Credit card machine

POS system

Job description

SP+, a Metropolis Company, leads the real-world AI space with checkout-free parking powered by computer vision. The Customer Service Representative will ensure top-tier service, help maintain entrances and exits, and support the maintenance team in keeping common areas clean.

This role requires friendly, professional conduct and the ability to handle payments on automated systems. You will work at a location in Philadelphia, PA, delivering a seamless and efficient parking experience for