Parking Attendant & Customer Experience Specialist

Metropolis Technologies; Cleveland (OH); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Flexible spending accounts

Disability insurance

Life insurance

Job summary

SP+ is a Metropolis company that operates a checkout-free parking system using computer vision. The role involves greeting customers, directing vehicles, handling cash transactions, and responding to inquiries in a fast-paced parking facility in Cleveland, Ohio.

The position requires ability to stand, walk, and work outdoors in varying weather, plus a valid driver's license for potential vehicle duties. Compensation is hourly with benefits and a supportive team environment.

Qualifications

• Education/Experience: Less than High School education or one month related experience, training or an equivalent combination.

Responsibilities

• Arrive at work every scheduled day, on time and in a neat and clean uniform.
• Courteously assist customers by answering questions in a courteous manner.
• Direct incoming customers to available parking spaces.
• Count vehicles on location throughout shift, as needed.
• Write and issue violation warnings to tenants and visitors that violate garage policies.
• Patrol parking levels on foot or in carts as applicable.
• Provide assistance to customers that have forgotten where they parked.
• Give directions and inform customers of city locations.
• Control traffic at entrances and exits as needed.
• Report safety hazards or policy violations to the Facility or Senior Manager.

Education

Less than High School education or one month related experience

Job description

SP+ is a Metropolis company that operates a checkout-free parking system using computer vision. The role involves greeting customers, directing vehicles, handling cash transactions, and responding to inquiries in a fast-paced parking facility in Cleveland, Ohio.

The position requires ability to stand, walk, and work outdoors in varying weather, plus a valid driver's license for potential vehicle duties. Compensation is hourly with benefits and a supportive team environment.