Parking Concierge & Guest Experience Specialist

Towne Park LLC; Pocono Township (PA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement plan

Job summary

Towne Park LLC is seeking a Parking Concierge in Pennsylvania (Pocono Township area) to warmly greet self-parking guests and assist with directions, facility information, and access to amenities. You will handle payments, issue receipts, and help ensure accurate revenue reconciliation.

The role emphasizes friendly guest service, attention to detail, and reliable cash handling. Open daily shifts with some weekend availability.

Qualifications

• High school diploma or GED.
• 1–3 months related experience or training; OR equivalent.
• Must read and write standard English.
• Ability to present information clearly in one-on-one and small groups.
• Ability to perform basic arithmetic with money and numbers.
• Understand 24-hour/military time formats.

Responsibilities

• Greet guests warmly and provide friendly, professional service.
• Assist arriving and departing guests with directions and parking directions.
• Identify and collect revenue; complete shift reports with accuracy.
• Operate cash registers, gates, and payment terminals; issue receipts.
• Reconcile revenue and tickets at shift end; follow cash-handling SOPs.

Skills

Reading and writing in English

Basic math

Time formats (24-hour)

Guest service

Education

High school diploma or GED

Job description

Towne Park LLC is seeking a Parking Concierge in Pennsylvania (Pocono Township area) to warmly greet self-parking guests and assist with directions, facility information, and access to amenities. You will handle payments, issue receipts, and help ensure accurate revenue reconciliation.

The role emphasizes friendly guest service, attention to detail, and reliable cash handling. Open daily shifts with some weekend availability.