Guest Experience Valet & Concierge

Towne Park LLC; Philadelphia (Philadelphia County); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k plan

Job summary

Towne Park is hiring a Guest Service Associate to deliver exceptional hospitality, parking and luggage assistance, and guest support at our location in Philadelphia. You will greet guests, guide vehicle parking, and help with luggage during arrival and departure, ensuring safety and efficiency.

The role emphasizes friendly service, accurate ticketing, and clear communication with guests and team members. Prior customer service experience preferred.

Qualifications

• High school diploma or GED required.
• Strong verbal and written English communication.
• Ability to greet guests and handle routine inquiries professionally.

Responsibilities

• Greet guests and assist with parking and luggage as needed.
• Provide bell services and luggage storage support.
• Explain parking rates and retrieve vehicles in a timely manner.
• Assist guests with directions, taxis, reservations, and area information.

Skills

Customer service

Communication

English

Education

High school diploma

Job description

Towne Park is hiring a Guest Service Associate to deliver exceptional hospitality, parking and luggage assistance, and guest support at our location in Philadelphia. You will greet guests, guide vehicle parking, and help with luggage during arrival and departure, ensuring safety and efficiency.

The role emphasizes friendly service, accurate ticketing, and clear communication with guests and team members. Prior customer service experience preferred.