Parking Compliance & Customer Service Specialist

SP Plus Corporation; Pico Rivera (CA); On-site; USD 28,929 - 39,950; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid time off

Job summary

SP+ is seeking a Parking Enforcement Officer in Los Angeles, CA. You will monitor streets, lots, and campuses to ensure compliance with parking policies, issue citations, and assist with maintenance and event parking operations.

The role requires the ability to work alone, strong judgment, excellent customer service, and a valid driver's license. Evening/weekend availability may be required; benefits include medical, dental, vision, 401k, and vacation.

Qualifications

• Must be 18 years or older and have a valid driver's license.
• Ability to stand, walk, and handle objects for extended periods in all weather conditions.
• Ability to use a handheld computer and operate a vehicle or bicycle.
• Ability to understand and apply parking regulations and interact with people tactfully.

Responsibilities

• Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.
• Provide customer service by answering questions regarding directions, events, building locations and parking policies.
• Issue citations and warnings for non-compliance with a computerized handheld or manual tickets. Impound, boot or relocate vehicles as directed.
• Assist maintenance staff with duties related to parking equipment and facility upkeep and maintenance.
• Assist in the collection and security of all parking revenues and fees.
• Assist event staff with parking for events, including setup, traffic control, and lot usage.
• Assist in permit sales during peak seasons with data entry and frontline service.
• Other related duties as assigned.

Skills

Geography knowledge

Safety awareness

Customer service

Communication

Driving a vehicle

Independent judgment

Weather tolerance

Age ≥18

Tools

Handheld device

Job description

SP+ is seeking a Parking Enforcement Officer in Los Angeles, CA. You will monitor streets, lots, and campuses to ensure compliance with parking policies, issue citations, and assist with maintenance and event parking operations.

The role requires the ability to work alone, strong judgment, excellent customer service, and a valid driver's license. Evening/weekend availability may be required; benefits include medical, dental, vision, 401k, and vacation.