Parking Enforcement & Customer Support Specialist

Metropolis Technologies; Los Angeles (CA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Long/short term disability

Life insurance

Accident insurance

401k

Paid time off

Job summary

SP+ is seeking a Parking Enforcement Officer in Los Angeles to provide responsive guidance on directions, events, and parking policies. You will issue citations, manage impounds as directed, and work independently with tact and diplomacy.

Responsibilities include assisting maintenance and event staff, handling permit sales support during peak seasons, and contributing to revenue security. Comfort with outdoor work and traffic environments is essential.

Qualifications

• Knowledge of geography of the area they are enforcing.
• Knowledge of hazards and safety precautions.
• Ability to use a handheld computer.
• Ability to operate a motorized vehicle or bicycle.
• Ability to understand and apply parking regulations.
• Ability to interact with others in a courteous and tactful manner.
• Ability to walk for extended periods of time.
• Ability to work in all weather conditions.
• Must be 18 years of age or older at time of hire.

Responsibilities

• Provide customer service by answering questions regarding directions, events, building locations and parking policies.
• Issue citations and warnings for non-compliance with a computerized hand held computer or manual tickets. Impound, boot or relocate vehicles as directed.
• This position requires the ability to work alone and therefore must exercise proper judgment, tact and diplomacy in dealing with people.
• Assist maintenance staff with duties related to parking equipment and facility upkeep and maintenance.
• Assist in the collection and security of all monies received through parking meters, multi‑space machines , pay on foot technology and any other means of collecting parking revenues and fees.
• Assist event staff with activities related to parking for events.
• Assist office staff with activities related to permit sales during peak seasons.
• Other related duties as assigned.
• Please note that Enforcement Officers are not sworn police officers and have no arresting authority.

Skills

Geography knowledge

Hazards safety

Handheld computer

Vehicle operation

Parking regulations

Customer interaction

Walking long hours

Weather resilience

Age 18+

Job description

SP+ is seeking a Parking Enforcement Officer in Los Angeles to provide responsive guidance on directions, events, and parking policies. You will issue citations, manage impounds as directed, and work independently with tact and diplomacy.

Responsibilities include assisting maintenance and event staff, handling permit sales support during peak seasons, and contributing to revenue security. Comfort with outdoor work and traffic environments is essential.