Park Operations Leader: Elevate Guest Experiences

Kids Empire US LLC; Katy (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Performance-based bonus upon meetingKP

Health Insurance

Voluntary Dental and Vision

Voluntary Supplemental Accident and (

Employee Assistance Program (EAP)

Voluntary Life Insurance

Free Group Basic Life and AD&D

Pet Insurance

Recreational Discounts

401(k) Matching

Job summary

Kids Empire US LLC is seeking a Park Manager in Katy, TX to lead daily park operations, supervise staff, and ensure a safe, fun guest experience for families and children. You will handle scheduling, hiring, training, guest relations, event management, and vendor coordination in a fast-paced environment.

The ideal candidate thrives in a hands-on leadership role, communicates effectively, and delivers outstanding guest experiences while maintaining safety standards across all park activities.

Qualifications

• Leadership and staff coordination experience.
• Excellent communication and guest-service skills.
• Ability to resolve conflicts and handle challenging situations.
• Strong organizational and time-management capabilities.
• Ability to read and write in English.

Responsibilities

• Attend to guests promptly and make them feel welcome.
• Manage park operations and achieve production goals.
• Create weekly staff schedules and audit attendance/time clocks.
• Hire qualified park staff and document HR actions.
• Lead training and performance evaluations for team members.
• Oversee opening/closing procedures and front desk operations.
• Manage birthday party bookings and vendor relations.
• Ensure safety and compliance with park rules and guidelines.

Skills

Leadership

Communication

Customer service

Conflict resolution

Time management

Independent work

English literacy

Education

High school diploma or equivalent

Tools

iPad

Job description

Kids Empire US LLC is seeking a Park Manager in Katy, TX to lead daily park operations, supervise staff, and ensure a safe, fun guest experience for families and children. You will handle scheduling, hiring, training, guest relations, event management, and vendor coordination in a fast-paced environment.

The ideal candidate thrives in a hands-on leadership role, communicates effectively, and delivers outstanding guest experiences while maintaining safety standards across all park activities.