Park Operations & Guest Experience Lead

Kids Empire US LLC; Deer Park (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus program

Health insurance

Dental & Vision (voluntary)

Accident & Hospital insurance

EAP

Life insurance (voluntary)

Life/AD&D (free group)

Pet insurance

Recreational discounts

401(k) matching

Job summary

Kids Empire US LLC in Deer Park, TX is seeking a Park Manager to lead daily park operations, supervise staff, and ensure guest safety and satisfaction for families and children.

The role includes scheduling, hiring, training, cash handling, event coordination, vendor management, and enforcing park rules in a fast-paced environment.

If you are a hands-on leader who thrives with families and loves building great team experiences, apply to join our growing Kids Empire family.

Qualifications

• High school diploma or equivalent.
• Willing to work weekends and holidays.
• Able to work with children.
• Operate an iPad.
• Strong communication, customer service and conflict resolution skills.
• Leadership and conflict resolution skills.
• Work independently.
• Strong organizational and time management skills.
• Detail-oriented and accurate documentation.

Responsibilities

• Greet guests and ensure a welcoming park ambiance.
• Create weekly schedules and audit attendance.
• Hire qualified employees for park positions.
• Conduct performance evaluations and park assessments.
• Train team members on core duties.
• Open/close the park using keys or code.
• Manage check-in and liability waivers via iPad.
• Handle front counter cash and POS transactions.
• Coordinate birthday party bookings and events.
• Oversee vendor supplies and stock orders.
• Monitor safety and enforce rules.
• Maintain restrooms and park structures.
• Communicate with corporate teams.
• Weekly meetings with development.

Skills

Leadership

Communication

Customer service

Conflict resolution

Time management

Organizational skills

Detail-oriented

Work independently

Read and write English

Work with children

Weekend/holiday availability

iPad operation

Education

High school diploma or equivalent

Tools

iPad

Job description

Kids Empire US LLC in Deer Park, TX is seeking a Park Manager to lead daily park operations, supervise staff, and ensure guest safety and satisfaction for families and children.

The role includes scheduling, hiring, training, cash handling, event coordination, vendor management, and enforcing park rules in a fast-paced environment.

If you are a hands-on leader who thrives with families and loves building great team experiences, apply to join our growing Kids Empire family.