Park Manager: Lead Guest Experience Team

Kids Empire US LLC; Ontario (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Volunteer Dental and Vision Insurance

EAP

Job summary

Kids Empire US LLC is seeking a Park Manager to supervise daily park operations and lead a team serving families with children. You will ensure guest satisfaction, safety, and a high-quality experience, while managing staff, scheduling, and vendors.

The role requires hands-on leadership in a fast-paced environment, strong communication, and a commitment to delivering outstanding guest experiences across our parks.

Qualifications

• High school diploma or equivalent qualification required.
• Work weekends and holidays.
• Able to work with children.
• Operate an iPad.
• Strong communication skills, customer service skills, and conflict resolution skills.
• Read and write in English.

Responsibilities

• Greet guests and make them feel welcome.
• Lead park operations to meet production goals.
• Create weekly staff schedules.
• Audit attendance and time clocks.
• Hire qualified park staff.
• Handle employee relations and terminations as needed.
• Conduct performance reviews and park assessments.
• Train team members for core duties.
• Open/close the park and manage access.

Skills

Leadership

Customer Service

Conflict Resolution

Communication

iPad Proficiency

Time Management

English Literacy

Independent Worker

Education

High School Diploma

Job description

Kids Empire US LLC is seeking a Park Manager to supervise daily park operations and lead a team serving families with children. You will ensure guest satisfaction, safety, and a high-quality experience, while managing staff, scheduling, and vendors.

The role requires hands-on leadership in a fast-paced environment, strong communication, and a commitment to delivering outstanding guest experiences across our parks.