Park Operations Lead: Guest Experience & Team Leadership

Kids Empire; Katy (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A children's entertainment company in Katy, TX is seeking a Park Assistant Manager. This role involves overseeing daily operations, ensuring a safe and enjoyable experience for visitors, and supervising staff. Ideal candidates will have strong communication, conflict resolution, and customer service skills, along with the ability to work independently and with children. This is a full-time position that requires availability on weekends and holidays.

Qualifications

• Must be able to work in noisy environments created by guests.
• Work weekends and holidays.
• Able to work with children.
• Demonstrating a commitment to safety and emergency preparedness.
• Read and write in English.

Responsibilities

• Overseeing daily operations of the park.
• Supervising staff and implementing operational procedures.
• Ensuring guest satisfaction and resolving complaints.
• Cleaning restrooms and sanitizing park structures.
• Scheduling family events and assisting in their operation.

Skills

Good communication skills

Customer service skills

Conflict resolution skills

Leadership skills

Strong organizational skills

Education

High school diploma or equivalent qualification

Tools

iPad

Job description

A children's entertainment company in Katy, TX is seeking a Park Assistant Manager. This role involves overseeing daily operations, ensuring a safe and enjoyable experience for visitors, and supervising staff. Ideal candidates will have strong communication, conflict resolution, and customer service skills, along with the ability to work independently and with children. This is a full-time position that requires availability on weekends and holidays.