Park Operations Leader

Sky Zone, LLC

Fort Myers (FL)

Hybrid

USD 22,000 - 23,000

Full time

13 days ago
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Benefits offered by this job

Medical, Dental, Vision
401k with company matching
Employee discounts

Job summary

Sky Zone is seeking a Park Team Lead in South Fort Myers, FL to join our Operations team. This full-time, on-site role drives guest experience, membership sales, and park safety while stepping in as Manager on Duty when leaders aren’t present.

You’ll rotate through Sales & Service, Parties & Events, and Food & Beverage/Facilities, coaching staff, and ensuring smooth shift flow with WOW service. Requires 18+ and 2+ years in operations or guest-facing roles; evenings, weekends, and holidays are

Qualifications

  • At least 18 years old.
  • Minimum 2 years of progressive experience in operations or guest-facing roles.
  • Prior supervisory or leadership experience.
  • Background in retail sales, food & beverage, amusement/entertainment, or recreation preferred.
  • Availability to work evenings, weekends and holidays.

Responsibilities

  • Act as Manager on Duty when GM/OM are not present, ensuring safety and guest satisfaction.
  • Coach and delegate to Team Members across departments to deliver WOW service.
  • Lead operations across Sales & Service, Parties & Events, and F&B/Facilities during shifts.
  • Maintain cleanliness, safety standards, and smooth shift flow.

Skills

Leadership
People skills
POS systems
Microsoft Office
Team coaching

Tools

POS systems
Microsoft Office Suite
Teams

Job description

Sky Zone is seeking a Park Team Lead in South Fort Myers, FL to join our Operations team. This full-time, on-site role drives guest experience, membership sales, and park safety while stepping in as Manager on Duty when leaders aren’t present.

You’ll rotate through Sales & Service, Parties & Events, and Food & Beverage/Facilities, coaching staff, and ensuring smooth shift flow with WOW service. Requires 18+ and 2+ years in operations or guest-facing roles; evenings, weekends, and holidays are

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