Park Operations Lead — Guest Experience

Kids Empire US LLC; Jacksonville (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision (Voluntary)

Supplemental Accident and Hospital Ins

EAP

Life Insurance

401(k)

Pet Insurance

Recreational Discounts

Job summary

Kids Empire US LLC is seeking a Park Assistant Manager to oversee daily park operations, supervise staff, and ensure a safe, enjoyable guest experience in Jacksonville. You will support guest satisfaction, resolve issues, and coordinate with families and children of all ages.

The role requires leadership, strong communication, and the ability to manage busy, sometimes noisy environments while maintaining safety and park rules.

Qualifications

• Strong leadership and team supervision abilities.
• Excellent communication, customer service, and conflict resolution skills.
• Ability to organize tasks, manage time, and prioritize guest satisfaction.

Responsibilities

• Oversee daily park operations and supervise staff to meet goals.
• Assist Park Manager with training, development, and audits.
• Maintain a positive, collaborative work environment for park staff.

Skills

Leadership

Communication

Customer Service

Conflict Resolution

Organizational Skills

Decision Making

Guest Satisfaction

Safety Awareness

English Proficiency

Education

High school diploma or equivalent

Job description

Kids Empire US LLC is seeking a Park Assistant Manager to oversee daily park operations, supervise staff, and ensure a safe, enjoyable guest experience in Jacksonville. You will support guest satisfaction, resolve issues, and coordinate with families and children of all ages.

The role requires leadership, strong communication, and the ability to manage busy, sometimes noisy environments while maintaining safety and park rules.