Park Operations & Guest Experience Manager

Kids Empire Arizona LLC; Chandler (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision (Voluntary)

401(k) Matching

EAP

Job summary

Kids Empire Arizona LLC in Chandler is seeking a Park Manager to supervise daily park operations and ensure guest satisfaction. You will lead staff, manage schedules, handle guest inquiries, and maintain safety standards in a lively family environment.

The role involves training team members, coordinating parties, and working with vendors to ensure smooth events and a positive guest experience at all times.

Qualifications

• High school diploma or equivalent.
• Weekend and holiday work required.
• Able to interact with children and families.
• Strong communication and conflict resolution skills.
• Leadership and ability to work independently in a fast-paced environment.

Responsibilities

• Attend to guests promptly and make them feel welcome.
• Oversee park operations and ensure production goals are met.
• Create and audit weekly schedules and monitor attendance/time clocks.
• Hire qualified employees for park positions.
• Manage incident documentation and termination processes as needed.
• Conduct performance evaluations and park assessments.
• Train team members on key duties.
• Open/close park and manage guest check-in processes.
• Operate POS and handle cash accurately.
• Coordinate birthday parties and vendor orders.
• Monitor safety and enforce attendance rules.

Skills

Leadership

Customer service

Conflict resolution

Communication skills

Independent work

Education

High school diploma

Tools

iPad

Job description

Kids Empire Arizona LLC in Chandler is seeking a Park Manager to supervise daily park operations and ensure guest satisfaction. You will lead staff, manage schedules, handle guest inquiries, and maintain safety standards in a lively family environment.

The role involves training team members, coordinating parties, and working with vendors to ensure smooth events and a positive guest experience at all times.