Park Assistant Manage

Kids Empire; Wyncote (Montgomery County); On-site; USD 35,000 - 45,000; Full time

Job summary

A family entertainment center is looking for a Park Assistant Manager to oversee daily operations. You will supervise staff, ensure safety and cleanliness, and interact with guests for high satisfaction. Candidates should have strong communication and leadership skills, and be able to work weekends. This is a full-time role in a lively environment.

Qualifications

• Ability to work weekends and holidays.
• Able to work with children and operate an iPad.
• Commitment to safety and emergency preparedness.

Responsibilities

• Supervise employees to ensure job duties are performed satisfactorily.
• Assist the Park Manager with training and development.
• Walk the floor to monitor safety and ensure attendees follow park rules.

Skills

Customer service

Conflict resolution

Leadership

Organizational skills

Communication

Education

High school diploma or equivalent

Job description

Overview

Join to apply for the Park Assistant Manager role at Kids Empire

The Park Assistant Manager oversees the daily operations of the park, ensuring a safe, enjoyable, and efficient experience for visitors. Responsibilities include supervising staff, implementing operational procedures, and maintaining high standards of customer service. They are the main contact between guests and Kids Empire, responsible for guest satisfaction, resolving complaints, and addressing questions or comments from guests while at Kids Empire. Interaction with families and children of all ages is required.

Responsibilities

• Attend to guests promptly, greet them, and create a welcoming park atmosphere.
• Supervise employees to ensure job duties are performed satisfactorily and production goals are met.
• Assist the Park Manager with training, development, and auditing.
• Foster a positive and collaborative work environment among park staff.
• Audit schedules and request necessary approvals from the Park Manager.
• Open and close the park using keys or a code.
• Communicate guest or employee issues to the Park Manager.
• Operate the check-in process by having guests sign the liability waiver and collect guest information (address, name, email, phone) via an iPad.
• Operate the front cash counter, process payments (cash or card), provide exact change, and manage daily cash flow.
• Verify billing transactions on the POS system.
• Organize the refrigerator with drinks, snacks, chips, and ice cream; monitor snack inventory and replenish stock as needed.
• Walk the floor to monitor safety and ensure attendees follow park rules and guidelines.
• Clean restrooms and sanitize park structures, tables, chairs, and playground areas.
• Schedule and coordinate family events and assist events to operate efficiently.
• Other duties as assigned.

Physical Demands

• Stand, walk, bend, and twist constantly.
• Frequent bilateral hand movements and good finger dexterity.
• Work in noisy environments with children and music.
• Handle a hectic and busy work environment during peak hours.
• Work in a structured setting and be comfortable with heights.

Qualifications

• High school diploma or equivalent.
• Ability to work weekends and holidays.
• Able to work with children and operate an iPad.
• Good communication, customer service, and conflict resolution skills.
• Leadership and strong organizational skills.
• Ability to make effective decisions in a fast-paced environment and prioritize guest satisfaction.
• Commitment to safety and emergency preparedness.
• Ability to work independently and read/write in English.

Employment Type

• Full-time

Job Function

• Business Development and Sales

Industry

• Entertainment Providers

Note: This description preserves the original job information and eliminates extraneous or non-relevant sections.