Park Assistant Manage

Kids Empire; Watchung (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

A children's amusement park in Watchung is seeking a Park Assistant Manager to oversee daily operations and ensure a safe and enjoyable experience for guests. The role involves supervising staff, implementing procedures, and handling guest interactions effectively. Ideal candidates should have strong leadership and customer service skills. Relevant experience in a busy environment is preferred.

Qualifications

• Good communication, customer service, conflict resolution skills.
• Leadership skills and strong organizational skills.
• Must be able to work independently and read/write English.

Responsibilities

• Oversee daily operations and ensure visitor satisfaction.
• Supervise staff and assist with training.
• Handle guest check-in and operate the cash counter.

Skills

Good communication

Customer service

Conflict resolution

Leadership skills

Strong organizational skills

Education

High school diploma or equivalent

Tools

iPad

Job description

Overview

Join to apply for the Park Assistant Manager role at Kids Empire. As a Park Assistant Manager you will oversee daily operations, ensuring a safe, enjoyable and efficient experience for visitors. You will supervise staff, implement procedures, maintain high standards of customer service, and act as the contact point for guests.

Responsibilities

• Attend to guests promptly, greet them, and make them feel comfortable.
• Supervise employees to ensure they perform duties, achieve production goals.
• Assist the Park Manager with training, development, and auditing.
• Foster a positive, collaborative work environment.
• Audit schedules and submit requests for approval.
• Open and close the park using keys or a code.
• Communicate any guest or employee issues to the Park Manager.
• Operate check‑in process: sign liability waiver, collect guest info via iPad.
• Operate front cash counter: accept cash or card, register transactions, provide exact change.
• Verify POS amounts accurately.
• Organize refrigerator with drinks, snacks, chips, ice cream.
• Check snack inventory and order replenishment from specified vendors.
• Walk the floor regularly to monitor hazards and enforce park rules.
• Clean restrooms and sanitize park structures, tables, chairs, playground structures.
• Schedule and coordinate family events and assist events operate efficiently.
• Other duties as assigned.

Physical Demands

• Stand, walk, bend, twist constantly.
• Frequent bilateral hand movements.
• Good finger dexterity.
• Work in noisy environments created by guests, such as children yelling and music.
• Work in hectic and busy peak hours.
• Work in a tight structure and be comfortable with heights.

Qualifications

• High school diploma or equivalent required.
• Work weekends and holidays.
• Able to work with children.
• Operate an iPad.
• Good communication, customer service, conflict resolution skills.
• Leadership skills.
• Strong organizational skills.
• Make effective decisions in a fast‑paced environment.
• Prioritize guest satisfaction and continuously improve services.
• Commit to safety and emergency preparedness.
• Work independently.
• Read and write English.