Park Assistant Manager

Kids Empire; Johnstown (CO); On-site; USD 35,000 - 50,000; Full time

Job summary

A family entertainment center in Johnstown, Colorado is seeking a Park Assistant Manager. You will oversee daily operations, supervise staff, and ensure a safe and enjoyable visitor experience. The ideal candidate has strong leadership and communication skills, can work independently, and is highly organized. Commitment to guest satisfaction and safety is essential in this role.

Qualifications

• Ability to work with children.
• Commitment to safety and emergency preparedness.
• Read and write in English.

Responsibilities

• Supervise employees to ensure they perform duties satisfactorily.
• Assist the Park Manager with training and development.
• Walk the floor to monitor safety hazards.

Skills

Strong communication skills

Leadership skills

Customer service skills

Conflict resolution skills

Organizational skills

Education

High school diploma or equivalent

Job description

Park Assistant Manager

Apply to the role at Kids Empire.

As a Park Assistant Manager, you oversee daily operations, ensuring a safe and enjoyable experience for visitors. Responsibilities include supervising staff, implementing procedures, maintaining service standards, and acting as the main contact for guests.

Responsibilities

• Attend to guests quickly, greet them and create a welcoming atmosphere.
• Supervise employees to ensure they perform duties satisfactorily and reach production goals.
• Assist the Park Manager with training, development, and auditing.
• Foster a positive, collaborative work environment among staff.
• Audit schedules and obtain approval from the Park Manager as needed.
• Open and close the park using keys or a code.
• Communicate guest or employee issues to the Park Manager.
• Run the check‑in process, having guests sign liability waivers and provide contact information via an iPad.
• Operate the front cash counter, processing cash and card payments, providing exact change, and recording transactions.
• Process billing transactions accurately on the POS.
• Organize food storage (drinks, snacks, chips, ice cream) and maintain inventory, ordering as needed from vendors.
• Walk the floor to monitor safety hazards and ensure guests follow park rules.
• Clean restrooms, sanitize structures, tables, chairs, and playground equipment.
• Schedule and coordinate family events and ensure efficient operation.
• Perform other duties as assigned.

Physical Demands

• Stand, walk, bend, twist constantly.
• Perform frequent bilateral hand movements.
• Require good finger dexterity.
• Work in noisy environments caused by children and music.
• Tolerate hectic, busy conditions during peak hours.
• Operate in tight spaces and be comfortable with heights.

Qualifications

• High school diploma or equivalent.
• Work weekends and holidays.
• Ability to work with children.
• Operate an iPad.
• Strong communication, customer service, and conflict resolution skills.
• Leadership skills.
• Strong organizational skills.
• Effective decision‑making in a fast‑paced environment.
• Prioritize guest satisfaction and continuously improve services.
• Commitment to safety and emergency preparedness.
• Work independently.
• Read and write in English.