Paratransit Operations Manager: Lead On-Time Service & Safety

Rural Metro Fire Department; New York (NY); On-site; USD 75,000 - 85,000; Full time

Job summary

The Rural Metro Fire Department is looking for a full-time Paratransit Operations Manager in New York. This role involves providing leadership, managing on-time performance and ensuring compliance with policies and procedures.

Ideal candidates will have 1 to 3 years of management experience in a paratransit environment. Strong communication and management skills are essential for effectively supporting the team and overseeing operations.

The starting annual salary for this position is $80,000.

Qualifications

• 1 to 3 years of management experience in a similar sized paratransit environment.
• Experience in scheduling, personnel management, and training is ideal.
• Ability to work independently and possess strong written and verbal communication skills.
• Knowledge of contractual obligations is essential.

Responsibilities

• Manage on-time performance and driver availability.
• Oversee dispatch staff and customer relations.
• Assist in safety compliance and maintain safety culture.
• Conduct departmental audits and review operational metrics.

Skills

Management experience in paratransit

Scheduling

Personnel management

Strong communication skills

Fast-paced environment management

Job description

The Rural Metro Fire Department is looking for a full-time Paratransit Operations Manager in New York. This role involves providing leadership, managing on-time performance and ensuring compliance with policies and procedures.

Ideal candidates will have 1 to 3 years of management experience in a paratransit environment. Strong communication and management skills are essential for effectively supporting the team and overseeing operations.

The starting annual salary for this position is $80,000.