Paint Store Customer Service & Sales Specialist

Sherwin-Williams; Westfield (IN); On-site; USD 23,000 - 28,000; Full time

Job summary

Sherwin-Williams in Westfield, IN is hiring a Full-Time Customer Service Specialist to help retail and wholesale customers determine needs, answer product questions, and recommend solutions. You will resolve customer concerns and maintain store standards while supporting sales goals.

Requirements include 18+, valid driver's license, ability to lift up to 50 lbs (70 lbs occasionally), and willingness to work evenings/weekends. Join a team focused on service excellence and customer satisfaction.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition in assigned areas.

Skills

Customer service

Retail sales

Communication

Team collaboration

Education

High School diploma or GED

Job description

Sherwin-Williams in Westfield, IN is hiring a Full-Time Customer Service Specialist to help retail and wholesale customers determine needs, answer product questions, and recommend solutions. You will resolve customer concerns and maintain store standards while supporting sales goals.

Requirements include 18+, valid driver's license, ability to lift up to 50 lbs (70 lbs occasionally), and willingness to work evenings/weekends. Join a team focused on service excellence and customer satisfaction.