Paint Store Customer Success & Sales Specialist

Sherwin-Williams; Portage (IN); On-site; USD 2,131,000 - 3,035,000; Full time

Benefits offered by this job

Health benefits

Flexible Spending Accounts (FSAs)

Paid parental leave

Job summary

Sherwin-Williams in Portage, IN is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend the right solutions while helping meet store sales goals.

This full-time role offers comprehensive benefits including health coverage, FSAs, disability, paid time away, and retirement options. Pay starts at $18.75 per hour and may require evenings or weekends.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willing to work evenings and weekends with or without accommodation.
• Internal to Sherwin-Williams: must have rating of at least 3 (meets expectations) and completed HR Cloud eLearning.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain accurate work order files and inventory procedures.
• Stock shelves and set up displays.
• Tint and mix products as needed to customer specs.
• Assist in deliveries and loading/unloading, as needed.

Skills

Customer service

Retail sales

Spanish (ability)

Education

High School diploma or GED

Job description

Sherwin-Williams in Portage, IN is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend the right solutions while helping meet store sales goals.

This full-time role offers comprehensive benefits including health coverage, FSAs, disability, paid time away, and retirement options. Pay starts at $18.75 per hour and may require evenings or weekends.