Paint Store Customer Service & Sales Specialist

Sherwin-Williams Co.; Auburn (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Sherwin-Williams Co. seeks a Customer Service Specialist for Store #5085 in Auburn, AL. You will assist wholesale and retail customers, recommend products, and ensure a high level of customer satisfaction while supporting store sales goals.

Responsibilities include handling transactions, stocking displays, tinting and mixing products, and aiding in deliveries as needed. Multilingual abilities and a valid driver’s license are a plus for the role.

Qualifications

• Must have strong customer service and sales skills.
• Ability to work with both wholesale and retail customers.
• Comfort with handling cash and operating point-of-sale systems.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Assist in making deliveries, as needed.
• Remain knowledgeable on products offered and discuss available options.

Skills

Customer service

Multilingual

Spanish (language)

Education

High School diploma or GED

Tools

Driver’s License

Tinting and mixing equipment

Job description

Sherwin-Williams Co. seeks a Customer Service Specialist for Store #5085 in Auburn, AL. You will assist wholesale and retail customers, recommend products, and ensure a high level of customer satisfaction while supporting store sales goals.

Responsibilities include handling transactions, stocking displays, tinting and mixing products, and aiding in deliveries as needed. Multilingual abilities and a valid driver’s license are a plus for the role.