Paint Store Customer Experience Specialist

Sherwin-Williams Co.; Mobile (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist for Store #2316 in Mobile, AL. You will assist retail and wholesale customers, determine needs, and present appropriate paint-related solutions while maintaining store presentation and driving sales.

The role requires strong communication, bilingual Spanish capability, and the ability to lift heavy items and handle deliveries. Evening/weekend availability may be required in a fast-paced retail environment.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Must be able to work evenings and weekends as scheduled.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately per policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain accurate work order files and formulas.
• Pull products from floor or warehouse and tint/mix as needed.
• Stock shelves and set up displays; clean equipment.
• Load/unload delivery trucks and assist deliveries.

Skills

Customer service

Sales experience

Bilingual Spanish

Communication skills

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist for Store #2316 in Mobile, AL. You will assist retail and wholesale customers, determine needs, and present appropriate paint-related solutions while maintaining store presentation and driving sales.

The role requires strong communication, bilingual Spanish capability, and the ability to lift heavy items and handle deliveries. Evening/weekend availability may be required in a fast-paced retail environment.