Bilingual Paint Sales & Service Specialist

The Sherwin-Williams Company; Mobile (AL); Vor Ort; USD 16.531 - 22.041; Vollzeit

Zusammenfassung

The Sherwin-Williams Company in Mobile, AL seeks a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions; resolve concerns to maximize satisfaction and sales. You will stay current with product features and maintain store quality and displays.

Responsibilities include handling transactions, stocking, tinting/mixing as needed, and supporting deliveries.

Qualifikationen

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English and Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion; willing to work evenings and weekends.

Aufgaben

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition in assigned areas.
• Stock shelves and set up displays; assist in deliveries as needed.

Kenntnisse

Bilingual English/Spanish

Customer service

Retail sales

Ausbildung

High School Diploma or GED

Jobbeschreibung

The Sherwin-Williams Company in Mobile, AL seeks a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions; resolve concerns to maximize satisfaction and sales. You will stay current with product features and maintain store quality and displays.

Responsibilities include handling transactions, stocking, tinting/mixing as needed, and supporting deliveries.