Paint Retail Customer Champion & Sales Pro

Sherwin-Williams Co.; Brentwood (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Sherwin-Williams in Brentwood, TN is seeking a Customer Service Specialist to help customers find the right paint and supplies. You will assist in person and by phone, resolve issues, and contribute to store sales goals.

The role emphasizes building trust with customers, handling cash, stocking shelves, and supporting delivery tasks as needed. Prior retail/paint experience is valued; Spanish language skills are a plus.

Qualifications

• Must have a high school diploma or GED.
• At least 1 year of experience in delivery, retail, or customer service.
• Experience selling paint or paint-related products is preferred.
• Experience operating tinting and mixing equipment is a plus.
• Ability to read, write, and speak Spanish is desirable.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.

Skills

Customer service

Retail sales

Delivery experience

Bilingual Spanish

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams in Brentwood, TN is seeking a Customer Service Specialist to help customers find the right paint and supplies. You will assist in person and by phone, resolve issues, and contribute to store sales goals.

The role emphasizes building trust with customers, handling cash, stocking shelves, and supporting delivery tasks as needed. Prior retail/paint experience is valued; Spanish language skills are a plus.