Bilingual Customer Care & Sales Specialist

Sherwin-Williams Co.; Franklin (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Sherwin-Williams Co. is hiring a Customer Service Specialist in Franklin, TN. The role focuses on helping wholesale and retail customers, identifying needs, and recommending paint products and solutions.

You will resolve concerns, maintain store quality, and support sales goals with accurate transactions and friendly service. This position requires English and Spanish communication, a valid driver’s license, and the ability to lift up to 70 lbs.

Qualifications

• Must be able to read, write, comprehend and communicate in English.
• Must be able to read, write, comprehend and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends as required.
• Internal Sherwin-Williams employees must meet performance expectations and HR Cloud requirements.

Responsibilities

• Provide excellent customer service and assist customers in person or over the phone.
• Determine customer needs and present appropriate products and services.
• Process sales transactions accurately and maintain inventory and displays.
• Stock shelves, pull products, tint and mix as needed, and support deliveries.

Skills

English proficiency

Spanish proficiency

Customer service

Communication

Flexibility

Education

High School diploma or GED

Job description

Sherwin-Williams Co. is hiring a Customer Service Specialist in Franklin, TN. The role focuses on helping wholesale and retail customers, identifying needs, and recommending paint products and solutions.

You will resolve concerns, maintain store quality, and support sales goals with accurate transactions and friendly service. This position requires English and Spanish communication, a valid driver’s license, and the ability to lift up to 70 lbs.