Paint & Customer Experience Specialist

The Sherwin-Williams Company; Villa Rica (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Sherwin-Williams Company seeks a Customer Service Specialist to support wholesale and retail customers by identifying needs, answering product questions, and recommending solutions that drive store sales and customer satisfaction.

Responsibilities include processing sales, stocking, tinting, and delivering products, while maintaining inventory accuracy and high store standards. Minimums: 18+, valid driver's license, ability to lift up to 70 lbs, and availability for evenings/weekends.

Qualifications

• Must be at least 18 years old.
• Legally authorized to work without sponsorship.
• Valid, unrestricted Driver's License.
• Able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Able to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Spanish language

Education

High school diploma or GED

1 year customer service/delivery experience

Job description

The Sherwin-Williams Company seeks a Customer Service Specialist to support wholesale and retail customers by identifying needs, answering product questions, and recommending solutions that drive store sales and customer satisfaction.

Responsibilities include processing sales, stocking, tinting, and delivering products, while maintaining inventory accuracy and high store standards. Minimums: 18+, valid driver's license, ability to lift up to 70 lbs, and availability for evenings/weekends.