Onsite Field Service Engineer for Packaging Equipment

Packsize International; Minnesota; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Paid Time Off

Health Savings and Flexible Spending

Life and disability insurance

Job summary

Packsize International is seeking a Field Service Engineer to install, configure, and maintain Packsize equipment at customer facilities in Minneapolis, MN. You will troubleshoot, train customers on product features, and uphold safety standards while building strong customer relationships.

You will travel to sites, perform startup testing, and provide exceptional service while working with Packsize teams to ensure successful installations and operations.

Qualifications

• Customer service focus.
• Knowledge of Windows platforms.
• Knowledge of hand tools.
• Associates Degree, Vocational Training or equivalent experience.
• Bachelor's Degree in a related area preferred.

Responsibilities

• Scheduling tasks at customer sites.
• Troubleshooting issues using technical drawings and documentation.
• Performing routine maintenance and emergency services.
• Continuous learning about customer processes and product specs.
• Installation and training on Packsize solutions.
• Clerical duties including emails, expense reports, travel arrangements, and reporting.

Skills

Customer service

Windows platforms

Hand tools

Independent work

Microsoft Excel

Microsoft Word

Google Sheets/Docs

Education

Associate's Degree or Vocational Training

Bachelor's Degree in related area preferred

Tools

Microsoft Office

Google Suite

Job description

Packsize International is seeking a Field Service Engineer to install, configure, and maintain Packsize equipment at customer facilities in Minneapolis, MN. You will troubleshoot, train customers on product features, and uphold safety standards while building strong customer relationships.

You will travel to sites, perform startup testing, and provide exceptional service while working with Packsize teams to ensure successful installations and operations.