Field Service Technician: Packaging Equipment & Travel

Pro Mach, Inc.; Fort Wayne (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Life insurance

Retirement plan with company match

Job summary

ProMach, Inc. is seeking a Field Service Technician to support the Fort Wayne area and the Great Lakes region. You will install, demonstrate, maintain and repair marking, coding and labeling equipment, ensuring customers receive reliable performance.

Travel will be extensive (roughly 60% of the time), with overnight trips as needed. You will also develop reports, assist in office duties when not in the field, and stay current on industry trends to provide optimal solutions.

Qualifications

• Experience in the repair and troubleshooting of electro-mechanical equipment.
• Ability to identify customer needs and match their solution with company products/services.
• Knowledge of industry and applications.
• PMMI certification preferred.
• Computer literacy, especially MS Office.
• Syteline knowledge a plus.

Responsibilities

• Install, demonstrate, maintain and repair marking, coding and labeling equipment.
• Develop reports in keeping with company reporting mechanisms.
• Attend trainings and meetings as required by leadership.
• Assist in office-based duties when not required to be in the field.

Skills

Electro-mechanical repair

Customer needs analysis

Industry knowledge

MS Office

Syteline

Education

PMMI certification

Tools

Syteline

MS Office

Job description

ProMach, Inc. is seeking a Field Service Technician to support the Fort Wayne area and the Great Lakes region. You will install, demonstrate, maintain and repair marking, coding and labeling equipment, ensuring customers receive reliable performance.

Travel will be extensive (roughly 60% of the time), with overnight trips as needed. You will also develop reports, assist in office duties when not in the field, and stay current on industry trends to provide optimal solutions.