Packaged Gases: Outbound Sales & Service Rep

Nippon Sanso Matheson; Norfolk (NE); On-site; USD 25,000 - 30,000; Full time

Job summary

Nippon Sanso Matheson is seeking a Packaged Gases Customer Service Representative to support outbound sales campaigns and direct quotes. You will schedule appointments, provide quotes when appropriate, and help improve customer satisfaction across MTG products and services.

The role requires high school diploma, strong customer service skills, and the ability to build relationships. Evening/weekend flexibility and independent work are valued in this on-site position in Norfolk, Nebraska.

Qualifications

• High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales or marketing desirable.
• Excellent customer service skills. Ability to establish and manage customer relationships.

Responsibilities

• Place outbound calls with the primary purpose of scheduling appointments for sales with new or existing customers.
• Provide quotes or complete the sale, if campaign appropriate to directly gain new business.
• Probes and identifies problematic situations/opportunities that could protect or yield new business; communicates to the appropriate function for follow up.
• Restocks store merchandise as needed and keeps shelves in order.
• Identifies sources of leads and manages the pre-qualification process with sales and marketing.
• Backs up inbound customer service as needed.

Skills

Outbound calling

Inside sales

Customer service

Relationship building

Education

High School Diploma

Job description

Nippon Sanso Matheson is seeking a Packaged Gases Customer Service Representative to support outbound sales campaigns and direct quotes. You will schedule appointments, provide quotes when appropriate, and help improve customer satisfaction across MTG products and services.

The role requires high school diploma, strong customer service skills, and the ability to build relationships. Evening/weekend flexibility and independent work are valued in this on-site position in Norfolk, Nebraska.