Package Dispatch Supervisor: Optimize Routes & Service

UPS Supply Chain Solutions, Inc.; Burlington (VT); On-site; USD 36,000 - 59,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Flexible Spending Account

Health Savings Account

Life Insurance & AD&D

Disability Income Protection

401(k) retirement program

Vacation

Paid Holidays and Personal time

Paid Sick and Family and Medical Leave

Job summary

UPS Supply Chain Solutions, Inc. is seeking a permanent supervisor to analyze and plan the center’s daily package dispatches, coordinating the operation to maximize service performance and customer satisfaction.

The role includes handling on-call issues, coordinating routes, and delivering strong customer service support to internal and external stakeholders. The position emphasizes analyzing dispatch results, improving procedures, and ensuring smooth execution of operations with a focus on

Qualifications

• Candidate should have experience in operations planning or dispatch.
• Ability to analyze dispatch data and improve service performance.
• Strong coordination and customer service skills.

Responsibilities

• Analyze and plan the center’s daily package dispatches.
• Maximize service performance by streamlining routes.
• Coordinate needs and efforts of the operation for customer satisfaction.
• Provide customer service support (answering messages, concerns, follow ups).
• Facilitate smooth execution of operational procedures and systems.

Skills

Dispatch planning

Operations coordination

Customer service

Job description

UPS Supply Chain Solutions, Inc. is seeking a permanent supervisor to analyze and plan the center’s daily package dispatches, coordinating the operation to maximize service performance and customer satisfaction.

The role includes handling on-call issues, coordinating routes, and delivering strong customer service support to internal and external stakeholders. The position emphasizes analyzing dispatch results, improving procedures, and ensuring smooth execution of operations with a focus on