Package Center Operations Lead

United Parcel Service, Inc.; Grand Junction (CO); On-site; USD 36,000 - 59,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

Dental coverage

Vision coverage

Flexible Spending Account

Health Savings Account

Dependent Care Flexible Spending

Life Insurance & AD&D

Disability Income Protection Plan

Employee Assistance Program

401(k) retirement program

Vacation

Paid Holidays and Personal time

Paid Sick and Family and Medical Leave

Discounted Employee Stock Purchase

Job summary

United Parcel Service, Inc. seeks a supervisor experienced in dispatch planning and operations to enhance daily package dispatch and flexibility. The role analyzes dispatch results to optimize routes and coordinates the operation to meet internal and external customer needs.

The position also provides customer service support, addressing messages and follow-ups, and ensures smooth execution of procedures and systems. UPS is an equal opportunity employer with competitive benefits.

Qualifications

• Must be a U.S. citizen or permanent resident or authorized to work in the U.S.

Responsibilities

• Analyze and plan the center’s daily package dispatch.
• Handle operational service issues and on-call pickups.
• Coordinate the needs and efforts of the operation to ensure customer satisfaction.
• Provide customer service support (answer messages, concerns, call tags, destination follow ups).
• Facilitate smooth execution of operational procedures and management of systems.

Skills

Dispatch analysis

Customer service

Job description

United Parcel Service, Inc. seeks a supervisor experienced in dispatch planning and operations to enhance daily package dispatch and flexibility. The role analyzes dispatch results to optimize routes and coordinates the operation to meet internal and external customer needs.

The position also provides customer service support, addressing messages and follow-ups, and ensures smooth execution of procedures and systems. UPS is an equal opportunity employer with competitive benefits.