Part-Time Package Center Supervisor – Dispatch & Ops

UPS Supply Chain Solutions, Inc.; Lenexa (KS); On-site; USD 52,000 - 78,000; Full time

Job summary

UPS Supply Chain Solutions, Inc. is seeking a supervisor to analyze and plan the daily package dispatch, coordinating multiple operational activities to maximize service performance.

The role focuses on ensuring smooth execution of procedures, handling on-call pickups, and addressing service issues while maintaining strong customer satisfaction through effective communication and process optimization.

Qualifications

• U.S. Citizenship or Nationality required, or permanent resident status.

Responsibilities

• Analyze and plan the center’s daily package dispatch to maximize service performance.
• Handle operational service issues such as on-call Air pickups and heavy pickup accounts.
• Provide customer service support (answer messages, follow ups, etc.) and coordinate internal/external customer satisfaction.
• Facilitate smooth execution of operational procedures and management of systems.

Job description

UPS Supply Chain Solutions, Inc. is seeking a supervisor to analyze and plan the daily package dispatch, coordinating multiple operational activities to maximize service performance.

The role focuses on ensuring smooth execution of procedures, handling on-call pickups, and addressing service issues while maintaining strong customer satisfaction through effective communication and process optimization.