Package Center Operations Leader

UPS Supply Chain Solutions, Inc.; Commerce City (CO); In loco; USD 36.000 - 59.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/prescription drug coverage

Dental coverage

Vision coverage

401(k) retirement program

Vacation

Descrizione del lavoro

UPS Supply Chain Solutions, Inc. is seeking a permanent supervisor to analyze and plan the center's daily package dispatch. The role handles operational service issues, supports customers, and coordinates cross-team efforts to maximize service performance.

The position requires ensuring smooth execution of procedures, managing dispatch results, and providing frontline customer service support to maintain high satisfaction. Apply by 11:59 PM local time on the posted deadline.

Competenze

• Must be a U.S. Citizen or National, or an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
• Employee Type: Permanent.

Mansioni

• Analyze and plan the center's daily package dispatch and handle operational service issues (e.g., on-call air pickups, heavy pickup accounts, unforeseen events).
• Analyze previous dispatch results to maximize service performance and streamline routes.
• Coordinate the needs and efforts of the operation to ensure internal and external customer satisfaction is met.
• Provide customer service support (e.g., answering messages, concerns, call tags, destination follow ups) and facilitate smooth execution of procedures and system management.

Descrizione del lavoro

UPS Supply Chain Solutions, Inc. is seeking a permanent supervisor to analyze and plan the center's daily package dispatch. The role handles operational service issues, supports customers, and coordinates cross-team efforts to maximize service performance.

The position requires ensuring smooth execution of procedures, managing dispatch results, and providing frontline customer service support to maintain high satisfaction. Apply by 11:59 PM local time on the posted deadline.