Package Center Supervisor - Dispatch & Route Optimization

United Parcel Service, Inc.; Lenexa (KS); On-site; USD 55,000 - 75,000; Full time

Job summary

United Parcel Service, Inc. in Lenexa, KS, is seeking a supervisor to analyze and plan daily package dispatch and to address operational service issues such as on-call air pickups and heavy pickup accounts.

The role focuses on maximizing service performance, streamlining routes, coordinating internal and external customer needs, and ensuring smooth execution of procedures and systems. A commitment to safety and efficiency is essential.

Qualifications

• Must be a U.S. citizen or be legally authorized to work in the United States.

Responsibilities

• Analyze and plan the center's daily package dispatch.
• Handle operational service issues (e.g., on-call Air pickups, heavy pickup accounts, unforeseen events).
• Provide customer service support (answering messages, concerns, follow ups).
• Facilitate smooth execution of operational procedures and management of systems.

Skills

Dispatch planning

Operational analysis

Customer service

Coordination

Job description

United Parcel Service, Inc. in Lenexa, KS, is seeking a supervisor to analyze and plan daily package dispatch and to address operational service issues such as on-call air pickups and heavy pickup accounts.

The role focuses on maximizing service performance, streamlining routes, coordinating internal and external customer needs, and ensuring smooth execution of procedures and systems. A commitment to safety and efficiency is essential.