Package Center Dispatch & Operations Lead

United Parcel Service, Inc.; Fort Payne (AL); On-site; USD 48,000 - 60,000; Full time

Job summary

United Parcel Service, Inc. is seeking a supervisor in Fort Payne, Alabama to analyze and plan the center’s daily package dispatch and handle operational service issues.

The role includes coordinating the needs and efforts of the operation to ensure customer satisfaction and smooth execution of procedures and systems. The position emphasizes on-call air pickups, handling heavy accounts, and providing customer service support to address messages, concerns, call tags, and follow-ups to

Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

• Supervise and plan daily package dispatch to maximize service performance.
• Coordinate needs and efforts of the operation to meet internal and external customer satisfaction.

Job description

United Parcel Service, Inc. is seeking a supervisor in Fort Payne, Alabama to analyze and plan the center’s daily package dispatch and handle operational service issues.

The role includes coordinating the needs and efforts of the operation to ensure customer satisfaction and smooth execution of procedures and systems. The position emphasizes on-call air pickups, handling heavy accounts, and providing customer service support to address messages, concerns, call tags, and follow-ups to