Owner Onboarding & Retention Leader

Travel + Leisure Co.; Pompano Beach (FL); Híbrido; USD 80 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

Flexible benefits

Resumo da oferta

Travel + Leisure Co. is seeking an Owner Onboarding Manager to lead the sales site Owner Onboarding Team and drive training, compliance, and retention initiatives.

This role partners with site leadership to identify opportunities and deliver documentation, certification, and coaching to improve performance. The position involves coaching, accountability for performance reviews and payroll, and collaboration with cross-functional teams to ensure exceptional OE and guest service scores while

Qualificações

• Bachelor degree or equivalent and related experience.
• Strong written and verbal communication skills.
• Ability to prioritize and organize tasks while handling multiple assignments.

Responsabilidades

• Lead and develop the Owner Onboarding Team.
• Partner with site leadership to identify training opportunities for compliance and retention.
• Oversee performance reviews and payroll for the department.
• Maintain OKR-driven action plans to improve retention and compliant sales.
• Provide post-sale customer service for retention and compliance.

Conhecimentos

Prioritization

Influence

Communication

Task management

Conflict management

Contract standards

Product knowledge

Relationship building

Formação académica

Bachelor Degree

Ferramentas

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Descrição da oferta de emprego

Travel + Leisure Co. is seeking an Owner Onboarding Manager to lead the sales site Owner Onboarding Team and drive training, compliance, and retention initiatives.

This role partners with site leadership to identify opportunities and deliver documentation, certification, and coaching to improve performance. The position involves coaching, accountability for performance reviews and payroll, and collaboration with cross-functional teams to ensure exceptional OE and guest service scores while