Owner Onboarding Leader: Develop, Coach & Retain Teams

Travel Leisure Resort Development Inc; Palm Aire (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health and welfare benefits

401k with employer match

Leave and volunteering benefits

Job summary

Travel + Leisure Co. is seeking an Owner Onboarding Manager to lead the Owner Onboarding Team, delivering training, performance reviews, and development. The role partners with site leadership to ensure compliant sales documentation and outstanding customer service.

You will drive retention initiatives and support the certification process across the team. The position requires leadership, strong communication, and the ability to manage multiple tasks while aligning with company standards and

Qualifications

• Education: Bachelor Degree or equivalent education and related experience.
• Strong verbal and written communication and interpersonal skills.
• Ability to prioritize and organize tasks; manage concurrent assignments.
• Experience in WVO sales and/or timeshare/real estate is preferred.

Responsibilities

• Hire, train and manage team to reflect Wyndham culture.
• Coach, motivate and develop team to meet goals and retention targets.
• Monitor performance to maximize productivity and compliance.
• Oversee performance reviews and payroll for the department.
• Ensure training courses are up to date and aligned with OKRs.
• Provide post-sale service to support retention and compliance.

Skills

Leadership

Verbal and written communication

Interpersonal skills

Conflict management

Influence

Education

Bachelor Degree or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Teams

Job description

Travel + Leisure Co. is seeking an Owner Onboarding Manager to lead the Owner Onboarding Team, delivering training, performance reviews, and development. The role partners with site leadership to ensure compliant sales documentation and outstanding customer service.

You will drive retention initiatives and support the certification process across the team. The position requires leadership, strong communication, and the ability to manage multiple tasks while aligning with company standards and