Overtime & Bonus Eligible Member Services Associate (Hybrid)

PURE Insurance; United States; Hybrid; USD 48,000 - 58,000; Full time

Benefits offered by this job

Commuter support

Overtime opportunities

Performance bonus

Job summary

PURE Insurance in Scottsdale is hiring a Member Services Associate for a full-time, hybrid schedule (in-office 3 days, remote 2 days). You’ll respond to member inquiries by phone, email, text and live chat and assist with billing questions, policy changes and renewals via our online portal.

You should be computer-savvy, able to switch between multiple applications, remember details, prioritize tasks and communicate clearly.

Qualifications

• Computer literacy and ability to use multiple applications
• Clear written and verbal communication
• Integrity and reliability

Responsibilities

• Respond to member inquiries via phone, email, text and live chat.
• Provide support for billing inquiries, policy changes, renewal inquiries, and our online portal.

Job description

PURE Insurance in Scottsdale is hiring a Member Services Associate for a full-time, hybrid schedule (in-office 3 days, remote 2 days). You’ll respond to member inquiries by phone, email, text and live chat and assist with billing questions, policy changes and renewals via our online portal.

You should be computer-savvy, able to switch between multiple applications, remember details, prioritize tasks and communicate clearly.