Member Services Pro - Hybrid Billing & Support

PURE Insurance; Scottsdale (AZ); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Commuter support

Job summary

PURE Insurance in Scottsdale, AZ is hiring a Member Services Associate for a hybrid, full-time role. You will respond to member inquiries by phone, email, text, and live chat, and provide support for billing questions, policy changes, renewals, and our online portal.

The position offers a starting salary of $50,000 with overtime potential and a monthly $500 performance bonus, plus opportunities for salary increases and strong onboarding support.

Qualifications

• You know your way around a computer.
• Ability to switch between multiple applications to complete tasks.
• Strong written and verbal communication with integrity.

Responsibilities

• Respond to member inquiries via phone, email, text and live chat.
• Provide support for billing inquiries, policy changes, renewal inquiries, and our online portal usage.
• You’ll work a hybrid schedule with a 40-hour work week and varied shifts.

Job description

PURE Insurance in Scottsdale, AZ is hiring a Member Services Associate for a hybrid, full-time role. You will respond to member inquiries by phone, email, text, and live chat, and provide support for billing questions, policy changes, renewals, and our online portal.

The position offers a starting salary of $50,000 with overtime potential and a monthly $500 performance bonus, plus opportunities for salary increases and strong onboarding support.