Overnight Veterinary Client Services Specialist

MedVet; Cleveland (OH); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Shift Differentials

On-call Pay

Uniform Allowance

Job summary

MedVet, a fast-growing Emergency and Specialty veterinary provider, seeks a Part Time CSR for overnights in the Cleveland area. You will be the first point of contact, delivering compassionate service to clients and patients while ensuring smooth operations.

Responsibilities include greeting clients, answering calls, guiding pets to exam rooms, handling records and payments, and keeping the lobby organized. Schedule is Thursday/Friday 6pm–6am with a competitive pay range.

Qualifications

• Experience with hospital records and payment processing is preferred.
• Ability to multi-task and enter data accurately.
• Maintain a compassionate yet professional demeanor in stressful situations.

Responsibilities

• Greet and check-in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, reports and correspondence.
• Discuss payment options and process payments.
• Maintain a neat and clean lobby.

Skills

Verbal communication

Written communication

Customer service

Data entry

Teamwork

Self-motivation

Attention to detail

Computer literacy

Microsoft Word

Microsoft Excel

Veterinary terminology

Tools

MS Word

MS Excel

Job description

MedVet, a fast-growing Emergency and Specialty veterinary provider, seeks a Part Time CSR for overnights in the Cleveland area. You will be the first point of contact, delivering compassionate service to clients and patients while ensuring smooth operations.

Responsibilities include greeting clients, answering calls, guiding pets to exam rooms, handling records and payments, and keeping the lobby organized. Schedule is Thursday/Friday 6pm–6am with a competitive pay range.