Veterinary Client Service Representative - Overnights

MedVet; South Salt Lake (UT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

Vision and Dental

401k with Employer Match

Paid Time Off (PTO)

Job summary

MedVet in Utah is seeking a Client Service Representative for overnight shifts to greet clients, check in pets, and coordinate exams. You will handle phones, schedule, and ensure smooth client flow in a fast-paced emergency setting.

The ideal candidate has strong communication, attention to detail, and teamwork; prior veterinary or medical front desk experience is preferred. This full-time overnight role offers comprehensive benefits and opportunities for career growth.

Qualifications

• The role requires excellent communication and compassionate client service.
• Ability to multi-task in a fast-paced emergency setting.
• Experience with medical records, payments, and front-desk operations is preferred.

Responsibilities

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby

Skills

Customer service

Communication

Teamwork

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

DescriptionMedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology, and so much more! We are looking for collaborative and driven people to join our clinical team.

DescriptionMedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology, and so much more! We are looking for collaborative and driven people to join our clinical team. We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive theMedVetexperience for our clients and patients, as well as your teammates. We are looking for: Client Service Representative (CSR) - Overnights Proposed Schedule: Wed-Sat 6pm-4am Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure. What you’ll do:

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby

Who you are:

• Ability to remain composed in stressful and emotional situations
• Excellent verbal and written communication skills
• Excellent client service skills and phone etiquette
• Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
• Sense of urgency within a fast-paced environment
• Some flexibility with work hours and able to work additional hours when necessary
• Critical thinking skills and ability to anticipate needs inter & intra-departmentally
• General computer competency required including Microsoft Word and Excel
• Previous experience in veterinary setting (preferred)

Perks and Benefits include:

• Strong career growth and personal development opportunities
• Comprehensive Health Benefits
• Vision and Dental
• HSA, FSA and Independent Care Spending
• 401k with Employer Match
• Paid Time Off (PTO)
• Paid Time Off (PTO)

Come as you are.MedVetis an equal opportunity employer. We are also a drug-free organization, therefore employment withMedVetis dependent upon the passing of a drug screen and background check. MedVetdoes not accept unsolicited resumes from third-party recruiters.