Overnight Veterinary Client Services Specialist

MedVet; Akron (OH); On-site; USD 20,664 - 29,962; Full time

Benefits offered by this job

Strong career growth

Comprehensive health benefits

Vision and dental

HSA, FSA and spending accounts

401k with employer match

PTO

Shift differentials

Uniform allowance

Employee pet discounts

Disability and life insurance

Continuing education opportunities

Job summary

MedVet is seeking a Client Service Representative to join our overnight team in a fast‑paced emergency and specialty environment. You will greet clients, manage appointments, handle billing and assist patients and their families through a compassionate, professional bedside manner.

The role requires strong communication, data entry accuracy, and the ability to multitask in a busy hospital lobby. A two‑week rotated schedule is in place, with shift differentials and a focus on exceptional client

Qualifications

• Greet and check‑in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts and reports.
• Discuss payment options and process transactions.

Responsibilities

• Greet and check‑in clients.
• Answer calls and transfer as needed.
• Escort clients and their pets to exam rooms.
• Process payments and discuss payment options.
• Maintain a neat and clean lobby.

Skills

Customer service

Communication skills

Computer literacy

Phone etiquette

Teamwork

Multitasking

Tools

Microsoft Word

Excel

Job description

MedVet is seeking a Client Service Representative to join our overnight team in a fast‑paced emergency and specialty environment. You will greet clients, manage appointments, handle billing and assist patients and their families through a compassionate, professional bedside manner.

The role requires strong communication, data entry accuracy, and the ability to multitask in a busy hospital lobby. A two‑week rotated schedule is in place, with shift differentials and a focus on exceptional client