Weekend Veterinary Client Services Specialist

MedVet Medical & Cancer Centers for Pets; Canal Winchester (OH); On-site; USD 16,531 - 24,796; Part time

Job summary

MedVet is seeking a Veterinary Client Service Representative (CSR) to join our clinical team in a Saturday 11a–11p shift. You will be the first point of contact for clients, providing compassionate service and facilitating smooth interactions across hospital processes.

Prior experience in a veterinary setting is preferred, and a calm, professional demeanor is essential. Responsibilities include greeting clients, answering calls, guiding pets to exam rooms, handling medical records and payments,

Qualifications

• Excellent verbal and written communication skills.
• Ability to greet and assist clients with compassion and professionalism.
• Proficient in basic data entry and hospital record handling.
• Comfort with multitasking in a fast-paced environment.

Responsibilities

• Greet and check-in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, reports and correspondence.
• Discuss payment options and process payments.
• Maintain a neat and clean lobby.

Skills

Client service

Communication

Telephone etiquette

Data entry

Teamwork

Microsoft Word/Excel

Stress management

Job description

MedVet is seeking a Veterinary Client Service Representative (CSR) to join our clinical team in a Saturday 11a–11p shift. You will be the first point of contact for clients, providing compassionate service and facilitating smooth interactions across hospital processes.

Prior experience in a veterinary setting is preferred, and a calm, professional demeanor is essential. Responsibilities include greeting clients, answering calls, guiding pets to exam rooms, handling medical records and payments,