Overnight Store Team Lead — Elevate Customer Experience

Meijer Inc.; Louisville (KY); Vor Ort; USD 55.000 - 72.000; Vollzeit

Benefits dieser Stelle

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Zusammenfassung

Meijer in Louisville, KY is seeking an experienced Store Manager to lead daily store operations, drive sales, and ensure top-notch customer service. You will mentor staff, manage staffing and training, and uphold Meijer standards across departments.

The role emphasizes safeguarding the store, managing finances, and promoting development paths for teammates through planned succession and certifications.

Qualifikationen

• High school diploma or equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Ability to communicate clear directions to team members.
• Ability to resolve conflicts and address root cause issues.
• Ability to manage multiple tasks.
• Ability to analyze financial and statistical information and use that information to make informed decisions.
• Ability to mentor team members in all areas of the organization including hourly positions and team leaders.
• Successful completion of all required certifications.

Aufgaben

• Staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Kenntnisse

Retail management

Staffing & hiring

Customer service leadership

Communication

Team leadership

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Meijer in Louisville, KY is seeking an experienced Store Manager to lead daily store operations, drive sales, and ensure top-notch customer service. You will mentor staff, manage staffing and training, and uphold Meijer standards across departments.

The role emphasizes safeguarding the store, managing finances, and promoting development paths for teammates through planned succession and certifications.