Overnight Retail Team Lead — Grow & Guide

Meijer Inc.; Cold Spring (KY); Vor Ort; USD 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Zusammenfassung

Meijer Inc. in Cold Spring, KY, seeks a store leadership professional to manage staffing, training and customer service excellence. You will recruit, select and develop team members, promote career paths, and ensure adherence to Meijer standards.

You will handle scheduling, supervision, and performance; drive sales and shrink control, model friendly service, and maintain a safe, inclusive store environment. Strong communication, coaching, and conflict-resolution skills are essential.

Qualifikationen

• High school diploma or its equivalent.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times.
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

Aufgaben

• Provide courteous, friendly, and efficient service to customers and team members to maintain a positive company image.
• Staffing, selection and hiring to meet staffing needs.
• Promote succession planning by providing career paths and development for team members and involvement in promotion decisions.
• Document and apply disciplinary actions and make recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Model exceptional, fast and friendly customer service.
• Communicate the Meijer Friendly Initiative in all team meetings and conversations.
• Mentor and coach team members to exceed customer service and sales goals and maintain Meijer standards.
• Ensure the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spend majority of time within the store communicating with customers and team members to ensure exceptional service is delivered.
• Promote a safe work environment.
• Reliable and consistent attendance.
• Performs other duties as assigned.

Kenntnisse

Retail experience

Team leadership

Customer service

Staffing and hiring

Conflict resolution

Communication

Sales goals

Training and coaching

Ausbildung

High school diploma

Jobbeschreibung

Meijer Inc. in Cold Spring, KY, seeks a store leadership professional to manage staffing, training and customer service excellence. You will recruit, select and develop team members, promote career paths, and ensure adherence to Meijer standards.

You will handle scheduling, supervision, and performance; drive sales and shrink control, model friendly service, and maintain a safe, inclusive store environment. Strong communication, coaching, and conflict-resolution skills are essential.