Overnight Residential Concierge Security Officer

MFort Security Services; Chicago (IL); On-site; USD 23,000 - 30,000; Full time

Job summary

MFort Security Services in Chicago, IL seeks an Overnight Concierge Security Officer to maintain a safe, welcoming environment at a residential property. The role requires strong customer service, a calm demeanor, and prior concierge or front desk security experience.

Responsibilities include enforcing access control, conducting patrols, handling packages, and coordinating with property management and clients. Overnight availability is required; a PERC card or ability to obtain one is essential.

Qualifications

• Must be at least 18 years old and legally eligible to work in the U.S.
• Valid Illinois PERC card and 20-hour security training certificate (or ability to obtain)
• Minimum 1 year of residential concierge or front desk security experience
• Strong customer service and communication skills; able to multitask and stay composed under pressure
• Ability to stand and walk for extended periods; able to work overnight shifts

Responsibilities

• Greet residents, guests, and visitors in a friendly, professional manner
• Enforce access control and monitor visitor management systems
• Observe, report, and document incidents or safety hazards
• Conduct routine patrols to maintain a secure environment
• Respond promptly to emergencies and coordinate with management
• Handle packages and manage mail room tasks
• Communicate with property management, clients, and contractors
• Use equipment appropriately and follow post orders

Skills

Customer service

Communication

Multitasking

Stamina

Independent work

Overnights

Education

High school diploma or GED

Security training certificate

Job description

MFort Security Services in Chicago, IL seeks an Overnight Concierge Security Officer to maintain a safe, welcoming environment at a residential property. The role requires strong customer service, a calm demeanor, and prior concierge or front desk security experience.

Responsibilities include enforcing access control, conducting patrols, handling packages, and coordinating with property management and clients. Overnight availability is required; a PERC card or ability to obtain one is essential.