Overnight Residential Concierge Security Officer

MFort Security Services; Chicago (IL); On-site; USD 26,000 - 36,000; Full time

Job summary

MFort Security Services is seeking an Overnight Concierge Security Officer to join our team at a residential property in Chicago. The role focuses on creating a safe, welcoming environment and delivering excellent customer service with a calm, courteous demeanor.

Responsibilities include access control, patrols, incident reporting, and coordinating with management and clients. The position requires overnight availability, a valid Illinois guard credential, and the ability to stand for long

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED required.
• Must have a valid Illinois PERC card and 20-hour security training certificate (or ability to obtain).
• Minimum 1 year of residential concierge or front desk security experience.
• Strong customer service and communication skills.
• Ability to multitask and remain composed under pressure.
• Capable of standing and walking for extended periods.
• Able to work independently and overnight.
• Must pass a drug screening and background check.

Responsibilities

• Greet and assist residents, guests, and visitors professionally.
• Enforce access control and monitor visitor management systems.
• Observe, report, and document incidents and hazards.
• Conduct routine patrols to maintain security and order.
• Maintain situational awareness and respond to emergencies promptly.
• Follow company policies, post orders, and client procedures.
• Receive and place delivered packages in the mail room.
• Communicate with management, clients, team members, and contractors.
• Use equipment responsibly for security tasks.
• Perform additional duties as required by management.

Skills

Customer service

Communication skills

Stand/walk long periods

Overnight availability

Independent work

Education

High School Diploma or GED

Job description

MFort Security Services is seeking an Overnight Concierge Security Officer to join our team at a residential property in Chicago. The role focuses on creating a safe, welcoming environment and delivering excellent customer service with a calm, courteous demeanor.

Responsibilities include access control, patrols, incident reporting, and coordinating with management and clients. The position requires overnight availability, a valid Illinois guard credential, and the ability to stand for long