Overnight Residential Concierge & Coffee Service

MFort Security Services; Illinois; On-site; USD 29,000 - 33,000; Full time

Job summary

MFort Security Services in Chicago, IL, seeks an Overnight Concierge Security Officer who can provide security and hospitality at a residential property, including making coffee for residents and guests.

The role combines front-desk security with guest services such as greeting visitors, enforcing access control, and responding to emergencies. A valid Illinois PERC card, security training, and prior concierge or front desk security experience are required.

Qualifications

• High school diploma or GED is required.
• Illinois PERC card and 20-hour security training certificate required or ability to obtain.
• Minimum 1 year of residential concierge or front desk security experience.
• Strong customer service and communication skills.
• Must be able to work overnight and stand/walk for extended periods.
• Must be 18+ years old.

Responsibilities

• Prepare and serve coffee to residents and guests using lobby coffee machine.
• Greet and assist residents, guests, and visitors professionally.
• Enforce access control and monitor visitor management systems.
• Observe, report, and document incidents, safety hazards, or suspicious activity.
• Conduct routine patrols to maintain a secure and orderly environment.
• Maintain situational awareness and respond promptly to emergencies or concerns.
• Adhere to all company policies, post orders, and client procedures.
• Communicate effectively with property management, clients, team members, and contractors.
• Responsibly use company and client-provided equipment for security tasks.
• Perform additional duties as required by site management or MFort supervisors.

Skills

Coffee service

Customer service

Communication skills

Multitasking

Stamina standing/walking

Education

High school diploma or GED

Illinois PERC card

20-hour security training certificate

Tools

Coffee machine operation

Job description

MFort Security Services in Chicago, IL, seeks an Overnight Concierge Security Officer who can provide security and hospitality at a residential property, including making coffee for residents and guests.

The role combines front-desk security with guest services such as greeting visitors, enforcing access control, and responding to emergencies. A valid Illinois PERC card, security training, and prior concierge or front desk security experience are required.