Overnight Resident Experience Concierge

Onni Properties; California; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health care including premium options

3 weeks PTO

Annual education allowance

Referral program

Residential housing discount after 1+

Friends and family rates for hotel/pro

Job summary

Onni Properties is seeking an Overnight Guest Services Agent in Los Angeles to deliver high-touch front desk service for residents and visitors. You will welcome guests, manage check-ins/outs, coordinate mail and package delivery, and work with Resident Services, Leasing, and Maintenance to ensure seamless service.

Bring a High School Diploma and any Property Management coursework; proficiency in MS Office and Windows is expected.

Qualifications

• High School Diploma required.
• College courses in Property Management or related field preferred.
• Proficiency with MS Project, Outlook, Word, Excel, and Windows.
• Commitment to exceeding guest/customer service expectations with luxury touchpoints.
• Excellent oral and written communication skills.

Responsibilities

• Greets guests upon arrival and provides front desk service.
• Manages check-ins and check-outs.
• Coordinates mail, messages, and packages.
• Communicates with Resident Services, Leasing, Maintenance, and Management staff.
• Provides information to guests on transport and dining options.

Skills

MS Project

MS Outlook

MS Word

MS Excel

MS Windows

Excellent communication

Education

High School Diploma

Property Management coursework

Tools

None

Job description

Onni Properties is seeking an Overnight Guest Services Agent in Los Angeles to deliver high-touch front desk service for residents and visitors. You will welcome guests, manage check-ins/outs, coordinate mail and package delivery, and work with Resident Services, Leasing, and Maintenance to ensure seamless service.

Bring a High School Diploma and any Property Management coursework; proficiency in MS Office and Windows is expected.