Overnight Guest Services Specialist - Downtown LA

Onni Group of Companies; Los Angeles (CA); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health benefits

PPO/HSA/HMO options

3 weeks PTO

Education allowance

Referral program

401(k) match

Housing discount after 1 year

Friends and family rates

Job summary

Onni Group is hiring an Overnight Guest Services Agent in Downtown LA. You will greet guests, manage front desk operations, and coordinate services with Resident Services, Leasing, and Maintenance to ensure a seamless resident experience.

The role requires high school diploma, strong communication skills, and the ability to work in a fast-paced luxury environment with a flexible schedule including weekends and overnights.

Qualifications

• High school diploma required or equivalent.
• Experience in front desk or hospitality is a plus.
• Proficiency with MS Office suite and basic software tools.

Responsibilities

• Greet guests and provide front desk service.
• Handle check-ins and check-outs.
• Coordinate mail, messages, and packages.
• Communicate services with Resident Services and Maintenance.
• Provide information on local transportation and dining options.
• Assist with events planning and resident communications.
• Maintain cleanliness and upkeep of common spaces.

Skills

Customer service

MS Office

Communication skills

Teamwork

Time management

Flexible schedule

High school diploma

Education

High School Diploma

Property management courses preferred

Tools

MS Project

MS Outlook

MS Word

MS Excel

MS Windows

Job description

Onni Group is hiring an Overnight Guest Services Agent in Downtown LA. You will greet guests, manage front desk operations, and coordinate services with Resident Services, Leasing, and Maintenance to ensure a seamless resident experience.

The role requires high school diploma, strong communication skills, and the ability to work in a fast-paced luxury environment with a flexible schedule including weekends and overnights.