Concierge & Guest Services Specialist

Onni Group of Companies; Los Angeles (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

3 weeks PTO

Annual education allowance up to $1,OO

Referral program

Residential housing discount after 1年

Friends and family rates for Hotel Pro

Job summary

Onni Group of Companies is seeking a friendly front desk associate in Los Angeles. You will greet guests, manage check-ins/outs, and coordinate with Resident Services, Leasing, Maintenance, and Management to ensure a seamless experience.

Responsibilities include answering phones, handling emails, and supporting administrative duties while promoting high-end guest service and comfort in a dynamic, luxury environment.

Qualifications

• High School diploma or equivalent; hospitality knowledge preferred.
• Proficient with MS Office (Outlook, Word, Excel).
• Excellent communication and ability to work in fast-paced hospitality environment.

Responsibilities

• Greets guests upon arrival and provides excellent front desk service.
• Check-ins and check-outs administration.
• Delivers mail, messages, and packages.

Skills

Front desk customer service

Communication

Organization

Time management

Teamwork

Flexibility

Education

High School Diploma or equivalent

Hospitality-related coursework preferred

Tools

MS Project

MS Outlook

MS Word

MS Excel

MS Windows

Job description

Onni Group of Companies is seeking a friendly front desk associate in Los Angeles. You will greet guests, manage check-ins/outs, and coordinate with Resident Services, Leasing, Maintenance, and Management to ensure a seamless experience.

Responsibilities include answering phones, handling emails, and supporting administrative duties while promoting high-end guest service and comfort in a dynamic, luxury environment.